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200 000
employees
Background
Our client is a major French bank with nearly 200,000 employees worldwide. Its relationship banking activity is structured around three pillars: retail banking in France, international retail banking and corporate and investment banking.
Challenge
A demanding regulatory context and the strategic nature of HR data required a redefinition of the principles of data governance and an appropriate operational approach to ensure its quality throughout the HR value chain, on an enterprise-wide level.
Approach
Keyrus Management adopted a practical approach to implement the governance model operationally, ensuring the adoption of best practices by HR Data stakeholders • Definition of a core model for employee data and a data dictionary (definitions, uses and values) • Definition of governance principles: actors & roles, management processes, local vs. Group interactions, operational and strategic committees • Implementation of a tool giving access to updated referencing (subscription model) • Implementation of a Data Quality Center to manage short-term corrections and the implementation of long-term solutions • Change management for all actors on the key concepts and processes of governance
Key results
Benefits
An operational HR data governance system deployed throughout the Group, enabling all players in the HR value chain to operate with reliable data Appropriation of HR data quality management concepts and methods by all players, with good understanding between local and Group levels
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